For Families
Getting to Know Seymour
- What is Seymour?
- Can I use Seymour without an Oto?
- What are common conditions parents use Seymour’s doctor opinion service for?
- Can I upload existing images from my camera roll for review?
- What is Smart Auto-Capture?
- How do I delete a bad image?
Ordering the Oto for Families
- How do I order the Oto?
- What is included with the Oto?
- What companion app should I use?
- Is the Oto an HSA/FSA eligible expense?
- Is there a warranty?
- Is there a refund policy?
Submitting an Exam to Get a Doctor’s Opinion
- Is my health information safe with CellScope?
- The Seymour app closed before I could send my exam, how do I find it?
- What does Seymour’s doctor opinion service include?
- What kind of response can I expect from a doctor?
- How much does it cost to submit my exam for a doctor’s opinion?
- Will my free submission expire?
Performing an Ear Exam
- I’ve never done an ear exam before, where do I start?
- Will the ear exam hurt?
- What should I do if there is too much earwax?
- How do I know if I got a good enough video of the eardrum?
- Why isn’t the Eardrum Finder™ working?
- What size tip should I use on a child?